Get in Touch At Snooper, we are passionate about our products and customers as our aim is to design systems to meet your requirements. Should you wish to know more about any of our products or have ran into trouble with something, we are here to help you and find a solution. We have dedicated and friendly experts waiting to speak to you in our technical support and sales team: For technical queries: You can check the for helpful guides on Snooper products. If you can’t find an answer to your question or query, our technical support team is happy to assist. You can get in touch by using the following details: Telephone: Email: Calls may be recorded for training purposes. Technical support opening hours Monday-Friday: 8:00am - 7:00pm Saturday: 9:00am - 6:00pm Sunday: 10:00am - 4:00pm For sales queries: Take a look at our Customer Service FAQs for answers to the most frequently asked questions about ordering, delivery, returns or our privacy policy. If you have a question that does not feature in our FAQs, or wish to know more about Snooper’s products, please get in touch with our sales support team.
You can get in touch by using the following details: Telephone: Email: Calls may be recorded for training purposes. Sales support opening hours Monday-Thursday: 9:00am - 5:30pm Friday: 9:00am - 4:30pm Our Headquarters Snooper (Product Performance Ltd) Headquarters Cleaver House Sarus Court Manor Park Runcorn WA7 1UL Visitors by appointment only.
These cameras are extremely good quality the footage is impressive, build quality high. Best camera on the market. Snooper DVR-5HD. As always first class service first class product, fast delivery.
Snooper STP1400. We found the site easy to use and when we decided to buy, very simple, no problem for delivery as we live in France. Very efficient. SC5900 DVR. Customer service once I had got through to them was excellent and they sorted the problem straight away. Snooper DVR-4HD.
Easy to get info for my purchase. Excellent staff who answered my queries very professionally. S6810 Ventura. Excellent piece of equipment to boost my car battery. The jump pack device was delivered very quickly.
Cobra CPP 8000 Jumpack. Paid for itself within a week.
Snooper 4Zero Elite. Had a problem with item, phoned and got a label to send it back and got a new one within 48 hours. Can't get better than that. Cobra CDR840e.
Update the UK and Ireland maps on your Snooper S8000 Syrius (CAR sat nav) or Truckmate (TRUCK sat nav) with either of these plug and play SD cards. IMPORTANT: Before despatch of your order we strongly recommend that you with your serial number e.g.
N7XD4123 to ensure that we despatch the correct map. We cannot exchange or refund opened software. Countries Included: United Kingdom (England, Scotland, Wales and Northern Ireland) and Republic of Ireland. Compatibility: Compatible with Snooper S8000 Syrius and Truckmate sat navs. Two different versions of this map are available to buy below. Snooper S8000 UK and Ireland Mapping Update the UK and Ireland maps on your Snooper S8000 Syrius (CAR sat nav) or Truckmate (TRUCK sat nav) with either of these plug and play SD cards. Snooper S8000 Syrius (CAR) map version: This S8000 Syrius version of the UK/Ireland map includes only street-level road data.
If you require S8000 maps with truck or caravan data in addition you need to purchase the relevant version. View all the different maps. If you buy the CAR map for your TRUCKMATE or VENTURA you will lose access to all truck or motorhome/caravan specific data and you will need to re-register your device with Snooper. Snooper S8000 Truckmate (TRUCK) map version: This S8000 Truckmate version of the Europe map includes street-level road maps AND truck/HGV data. If you require S8000 maps for use in a car or caravan you need to purchase the relevant version. View all the different maps.
IMPORTANT: Before dispatch of your order we strongly recommend that you with your serial number e.g. N7XD4123 to ensure that we dispatch the correct map. We cannot exchange or refund opened software. Maps of UK and Ireland Features ‣Map coverage of United Kingdom and Republic of Ireland ‣3D moving maps - Navigate to your destination in 3D ‣Detailed street-level maps of Great Britain and Republic of Ireland including motorways, national, regional, and local roads ‣Thousands of Points of Interest (POI) ‣NAVTEQ mapping What is the Snooper S8000 UK and Ireland map compatible with? The genuine Snooper S8000 UK and Ireland map on SD card is compatible with the following Snooper Syrius and Truckmate models: S8000. IMPORTANT: Before dispatch of your order we strongly recommend that you with your serial number e.g. N7XD4123 to ensure that we dispatch the correct map.
We cannot exchange or refund opened software. Should you have any questions or queries prior to purchase, please. IMPORTANT: Because these maps are custom ordered at time of purchase (made to order) they cannot be returned for refund and nor can the transaction be cancelled after we have ordered them from the manufacturer (in accordance with the Consumer Contracts Regulations). Therefore, please ensure that you are definitely ordering the correct map, and that you have checked that is with your device, and that it will be delivered to you before you depart for your destination. If this means you need to prior to ordering please do so. ActiveGPS is an Official Snooper Internet Supplier ActiveGPS.co.uk (parent company Active Alliance Limited) is an Official Snooper Internet Supplier No: PP1310.
The Snooper official Internet supplier network has been created to protect UK consumers from stolen and counterfeit goods. In addition as an official supplier we have the expertise to provide you with the best before and after sales service. For further information please click on the logo to the right. This page was last updated on: 6th March 2018.
Snooper S5000 Maps Snooper S5000 maps are NO longer available from ActiveGPS Snooper maps for the Snooper S5000 Pro Syrius (car), Truckmate (truck/HGV) or Ventura (motorhome/cavavan) sat nav. Maps available to buy include and. All of the Snooper S5000 maps available from ActiveGPS are genuine Snooper map updates and are preloaded on microSD/SD card. These SD cards then plug-and-play in the Snooper S5000 sat nav.
IMPORTANT: There are three different versions of mapping available, these are, and. As well as different versions of mapping there may also be different software depending upon which version of the S5000 you own. Before despatch of your order we strongly recommend that you with your units serial number e.g.
N7XD4123 to ensure that we select the correct map for your particular Snooper. We cannot exchange or refund opened software. Want a Snooper S5000 accessory too? To find the right one.
We have the S2500 & are very pleased with the very clear instructions giving plenty of time to make lane changes ect.The time of arrival to the destinations is over the time it takes but this is because it seems to use towing speed limits,not a bad thing as it means you can take more stops on a long run.But it can take you the longest way some times but has never taken us down roads that are not suitable for our camper, over all we think our snooper was a very good buy Gook luck Posted: 15 December 2013 10:18 PM Subject: RE: Snooper Ventura S8000 Epic contributor Posts: 1614. I've got the s9000, a double din unit that fits in the radio 'hole'.
It makes a very neat unit that looks part of the dashboard and in theory can do everything, sat-nav, radio, TV, DVD, iPod, reversing camera, settings for height weight, trailers, and several things I haven't found yet. But this is too much information on one screen, and the sat nav interrupts the radio, even on mute. So I have the reversing camera separate.
The sat nav is very good, but will still send you down narrow lanes as it doesn't expect something to come the other way, if it's wide enough for you it will send you there as we found in rural Devon. I bought it second hand extremely cheaply as someone clearly found it too frustrating. But fitting cost as much again, and I still have half a dozen leads for something in the box. For the expense of a new one, I don't think it's worth it over a standard sat-nav and a fine detail map. Posted: 16 December 2013 12:01 AM Subject: RE: Snooper Ventura S8000 Gets involved Posts: 283 Location: Charente, France Adria Coral 660 SP.
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We have the Snooper S8000, Six month trip towing a car so we didn't want any Satnav problems of going down the wrong roads. You can put in the H-L-W +trailer and so far we have had no problems with the satnav side. The reason we wanted this one was that we like to listen to music while we drive. For our car we have a Garmin that has an MP3 player so you can listen to the music while driving but it mutes the music to give you the direction so you don't miss any. The S8000 will do this while the new Garmin camper will not. Normally we plug the satnav into the Aux in, in the MH cd player so it just uses the MH speakers.
Problem with the Snooper was that the MP3 player part packed up after about the first month and has to go back when we get back to the UK. (not impressed). The volume is not great so I wouldn't bother with a snooper unless you can put through the MH stereo. It came preloaded with ACSI, camper stop, which was very good. Also came preloaded with lots of other rubbish you will never need unless you are looking for a Vietnamese take away in St Malo???
S8000 also has a TV WHY I do not know, as a camper satnav would like it to have been loaded with motorhome dealers or LPG filling stations. Did have lifetime map updates, don't be fooled by the speed camera thing, No good to us as most of Europe you can't use it and you have to pay to load it (con) Some good points and some bad so pay your money and take your choice! 1footinthegrave Posted: 16 December 2013 5:02 AM Subject: RE: Snooper Ventura S8000. Although no direct experience of the unit, I'd expect that you still need to engage your brain, me I've got two Navigo's bought for peanuts on Ebay but with IGO8 and TomTom software loaded, and all the POIs under the sun from POI plaza, and two because I'd be scewed without satnav now, one thing that does trouble me is people saying about big screens, surely we should all be looking at the road, sure I do glance at mine, but largely follow the voice guidance. Edit, I've just looked up the price, surely someone is having a laugh. For those that don't want a laugh and only want to spend 25 quid to do the same thing.
And buy yourself a nice TV or something with the change. Edited by 1footinthegrave 2013-12-16 5:17 AM Posted: 16 December 2013 11:05 AM Subject: RE: Snooper Ventura S8000 Has lots to offer Posts: 474 Location: Hampshire, Autotrail Dakota 08. My personal experience of the Ventura Snooper gadgets are not very good, got shot of mine quite quickly.
POI’s I found very difficult to get onto the systems as they were in a different file type, it might be worth asking about this before considering. Things might have changed now. I now have a Garmin Dezl and am pleased with it POI’s in webs come in a format for the Garmin as it is more universal. The same would apply to a Tom. 1footinthegrave Posted: 16 December 2013 1:34 PM Subject: RE: Snooper Ventura S8000. Not sure why you would need the voice on any satnav.
After i bought my first TomTom i soon realised that this unit (or any other) would drive me mad instead of being a helpful assistant so i turned the voice off. When approaching a turning the unit would say ' in 300 yards, turn left'.
Thats it, thanks, thats all i need to know. Oh, no, it will then repeat 'turn left' several more times before the junction, not necessary thanks. I use the 'next instruction' icon (turn left, turn right, straight ahead etc) and the distance countdown to let me know whats going own without that infernal racket.
If it were your co-driver (spouse?) which kept repeating the same instruction over and over again you'd chuck them out of the window. Cant do that with the TomTom as far too useful Edited by bolero boy 2013-12-16 5:24 PM Posted: 16 December 2013 5:30 PM Subject: RE: Snooper Ventura S8000 Location: East Sussex.
Motorhome: Knaus Boxstar 600 Street. Billggski - 2013-12-15 10:18 PM.The sat nav is very good, but will still send you down narrow lanes as it doesn't expect something to come the other way, if it's wide enough for you it will send you there as we found in rural Devon. This is the thing that must be understood. There are basically only two sources of digital mapping used on sat navs: NavTeq, or TeleAtlas. The former is owned by Nokia, the latter by TomTom. They sell mapsets with varying levels of detail and information to other sat nav manufacturers. However, neither firm has yet produced mapping that includes road width data.
It includes data on width restrictions (plus weight, lentgh, and height restrictions), but this only prevents you breaking the law, it does not prevent you being routed via a narrow road. The work-around they employ is to prioritise main roads wherever possible, leaving only the first/last few miles to be taken on more minor roads. This can result in additional mileage being added to routes.
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It also results in miles of perfectly viable road being excluded from routes, merely because the roads are of a category that is assumed to be too narrow. As with many other things, one has to decide whether this trade-off is acceptable. Posted: 17 December 2013 11:32 AM Subject: RE: Snooper Ventura S8000 Treasured contributor Posts: 828 Location: Leeds. Billggski - 2013-12-15 10:18 PM.The sat nav is very good, but will still send you down narrow lanes as it doesn't expect something to come the other way, if it's wide enough for you it will send you there as we found in rural Devon. This is the thing that must be understood.
There are basically only two sources of digital mapping used on sat navs: NavTeq, or TeleAtlas. The former is owned by Nokia, the latter by TomTom. They sell mapsets with varying levels of detail and information to other sat nav manufacturers. However, neither firm has yet produced mapping that includes road width data. It includes data on width restrictions (plus weight, lentgh, and height restrictions), but this only prevents you breaking the law, it does not prevent you being routed via a narrow road. The work-around they employ is to prioritise main roads wherever possible, leaving only the first/last few miles to be taken on more minor roads. This can result in additional mileage being added to routes.
It also results in miles of perfectly viable road being excluded from routes, merely because the roads are of a category that is assumed to be too narrow. As with many other things, one has to decide whether this trade-off is acceptable.
For the UK the raw data is supplied by Ordnance Survey and as Brian says is sold the SatNav data companies who add the direction files. They can and do provide more detailed information on height restrictions but SatNav companies appear not to fully utilise this data. Here is a sample of what OS can provide. 'Routing information - No turn, mandatory turn, no entry, access prohibited to (specified vehicle types), access limited to (specified vehicle types), height restrictions, fords, mini roundabouts, traffic calming, gate, tolls, bridge over road, firing range, through route, severe turn.' Road width is listed by road category: motorway, A road, minor road.
OS is undoubtedly the major supplier of UK mapping data. Their business plan is to expand into Europe and beyond.
I have no idea who currently supplies the raw data for coverage of France but I bet it is no way as comprehensive as OS. So the you can expect the advanced features of Snooper type satnavs to be less useful in Europe. Understandably OS is finding difficulty in expanding into Europe.
Ve vant to map your country Hans. Posted: 20 December 2013 4:43 PM Subject: RE: Snooper Ventura S8000 Epic contributor Posts: 1095 Location: Near Ringwood hants. Hi Folks, Over the past few years, I have accumulated 3 different sat navs. Oldest is Garmin quest next is Mio that came 'free ' with the purchase of a van Most recent is snooper Caravan Club version Garmin quest maps are now out of date but machine is small and can be used handheld it you are out for a walk or on a bike ride. Battery lasts about 3 hours. Being small it doesnt block the windscreen, and routes can be preplanned on computer then uploaded to device after editing and tweaking.
Femail voice for directions. Mio is 5 inch screen and includes traffic information pickup en route File types are KML for poi creation and upload to memory card, and file type convertors are available via internet to convert from for example CSV to KML. CSV files are comma separated Variable and can be created with MSWord or similar. Datafiles are readily available on internet for example ACSI sites, Caravan Club, Caravan and campling club sites and others which can then be loaded into MIO forming POI information. Very domineering male voice for instructions Snooper file format is not available in the public domain, so to get poi updates they have to be downloaded from snooper.
Unfortunately, although they claim to be willing to add to the database for example Aires or France Passion, there appears to be difficulty in doing so. As a result it hasn't yet happened.
Snooper allows vehicle type, weight width, data so hopefully choses suitable routing, but I find inputting a multi stop route is confusing. Lack of computer expertise perhaps.? ACSI and camper stop data is already loaded, as is Caravan Club, and CCC site locations.
Traffic congestion and trafic information is received on snooper and speed restricted roads show up on screen the relavent limit, but not necessarily totally up to date. Data updates are available on line. Personally I prefer the old Garmin for initial route planning on Computer screen, and the Mio has the advantage of being able to create personal poi files and uploading them eg Camping Cheque sites. The Snooper has the best screen and more up to date mapping, but creating a multiroute I find more of a challenge.lack of familiarity with the device!!! In all cases, the best one is the one you understand and find suits your particular requirements, (including the one in the passenger seat.!!!) tonyg3nwl Posted: 20 December 2013 5:00 PM Subject: RE: Snooper Ventura S8000 Pillar of the forums Posts: 737 Location: Blackpool. Hymer1942 - 2013-12-20 5:00 PM Hi all I am just waiting for one to include AIRES and STELPLATZ.
And I will buy it. Barrie I've got one you can have, cheap. Well a cheap satnav, with all those POI's and ACSI as well, I'm sure your comment maybe tongue in cheek, but for those that do not know they are all easily available on the net. I've been playing around with IGo Primo, the last couple of days, which on the face of it is very good, with the caveat below, you can set yourself to a truck with user configurable settings, I set it for roughly the size of an artic, with a height of 4 metres, but sadly it tried to take me under a local 10 foot bridge, so obviously still a work in progress. Edited by 1footinthegrave 2013-12-20 5:24 PM Posted: 20 December 2013 6:18 PM Subject: RE: Snooper Ventura S8000 Pillar of the forums Posts: 737 Location: Blackpool.